Responsible Gaming at Kerala 88 — Keep It Fun, Stay Safe

Responsible gaming means enjoying gaming consciously and within your means. At Kerala 88, we believe every player deserves a fun experience — one that never comes at the cost of their personal life, family, or financial wellbeing.

Online gaming is growing in popularity across Bangladesh, but it comes with real risks. Many people find themselves spending excessive time or money without realizing it. Kerala 88 identifies these risks and takes proactive steps to help prevent them.

The core principles of responsible gaming are:

• Play for Entertainment — Not a way to recover losses or earn money.
• Stick to Your Budget — Only bet what you can afford to lose.
• Respect Your Time Limits — Do not play beyond your set time limit.
• Don't make decisions in the heat of the moment — Avoid gaming when you are feeling low or stressed.
• Think of Your Family and Friends — Keep gaming from damaging your relationships.

Kerala 88's responsible gaming policy meets international standards, and the protection of every player is our top priority. Our dedicated team is always here for you.

Gaming addiction doesn't always come on suddenly. It develops gradually, and many people don't realise they are heading toward a problem at first. Kerala 88 wants you to recognise these signs yourself and seek help in time.

Kerala 88 provides several effective tools to help every member manage their gaming experience. These tools are completely free to use and can be accessed at any time.

To access these tools, go to the "Responsible Gaming" section in your account settings. Any limit takes effect immediately, but increasing a limit generally involves a 24–72 hour waiting period to prevent impulsive decisions.

At Kerala 88, you are in full control of your own gaming limits. The list below outlines the different limit types available and how to apply them:

Answer the following questions honestly. If you answer "Yes" to more than three, we recommend reaching out to the Kerala 88 support team.

Self-Exclusion is a feature that lets you completely close your Kerala 88 account for a set period of time. During this period, you will not be able to access any gaming or receive any promotional messages.

Once Self-Exclusion is activated, Kerala 88 will immediately disable your account. It cannot be reactivated before the period ends — which is what makes this the most powerful protection tool available.

Steps to Activate Self-Exclusion:

• 1

  Log in to your account

  Log in to your Kerala 88 account and go to the profile menu.

• 2

  Open Responsible Gaming Section

  Go to "Responsible Gaming" under Settings.

• 3

  Select Self-Exclusion

  Click the "Self-Exclusion" option and choose a duration (6 months to 5 years).

• 4

  Confirm

  Confirm your decision. It will take effect immediately.

• 5

  Contact Support

  If you run into any issues, email us directly at [email protected] and we will be happy to help.

You don't have to face gaming problems alone. Kerala 88's dedicated responsible gaming team is always ready to point you in the right direction. Our Bangla-speaking support agents work 24 hours a day, 7 days a week.

Professional mental health support may sometimes be needed. Kerala 88 encourages its players to seek this help and will refer them to appropriate resources when necessary.

If you believe you or someone you know may be struggling with gaming addiction, please speak with a mental health professional. In Bangladesh, you can contact the psychiatry department of a government hospital for mental health support.